Every call to your dispensary, answered.
Maya is an AI receptionist that picks up your store's phone 24/7. She answers questions about hours, products and deals using your live menu, and sends your team a summary of every call.
Month to month. No contract. Live in days.
A missed call is a customer who tries the next shop.
When the line rings during a Friday rush, your budtenders choose between the customer at the counter and the one on the phone. One of them loses. With Maya, neither does.
What unanswered calls cost you
Plug in your store's call volume and average order to see your number.
Open the missed-call calculator- Lost sales from callers who hang up and order elsewhere
- Slower lines every time staff step away to grab the phone
- No record of what callers wanted, so you can't fix it
The calls that pull your team off the floor
Most dispensary calls are the same dozen questions. Maya answers them the same way every time, using your store's own policies, and knows when a human needs to step in.
Menu, stock and potency
Searches your live POS menu by strain, brand, category or effect, with prices, THC and what's on the shelf right now.
Today's deals
Pulls the discounts already set in your POS and mentions them when a caller asks about a product they apply to.
Guiding first-time buyers
Asks what experience they're after and suggests one or two products from your menu, in plain language, with no medical claims.
Pickup orders Rolling out
Builds a cart, places the pickup order in your POS, and can update or cancel it. Customers pay when they arrive.
Hours, ID and payment
Holiday hours, directions, what ID to bring, medical and out-of-state rules, and which payment methods you take.
Returns and defective products
Walks callers through your actual return process instead of sending them to Facebook to complain.
Vendors, drivers and job seekers
Takes the details from non-customer calls and routes them to the right inbox so they stop interrupting the register.
Anything urgent
Safety and security calls go straight to a manager's phone. Everything else becomes a message emailed to your team.
Connected to your live menu
Maya reads your point-of-sale directly. When your team updates a price, a product description or a deal, she knows on the next call. Nothing to copy over.
- Search the way callers talk"Something to help me sleep," "the blue dream pre-rolls," "what's cheapest in flower." Maya matches it to your actual products.
- Your descriptions do the sellingThe effects, flavors and notes your team writes in the POS become what Maya uses to guide undecided callers.
- Deals come up on their ownAsk about a product with an active discount and Maya mentions it, without anyone updating a script.
- Out of stock, handledIf it's not on the shelf, she says so and offers the closest match you do have.
Live today with Treez. Running a different POS? Ask us on the demo call.
Finally see what your callers want
Every call is recorded, transcribed, categorized and scored. Your managers and marketing team get a dashboard that updates as soon as each call ends.
Why people called this week
Calls by hour
Latest calls
Example data for illustration.
Staff your rush hours
See exactly when the phone spikes, like opening and lunch, and schedule around it.
Catch callers who almost came in
Each call gets a visit score, so your team knows who's worth a follow-up.
Fix what keeps coming up
A monthly report shows the questions your website and menu aren't answering yet.
Built for a regulated industry
Cannabis has rules a generic answering service doesn't know. Maya is set up around yours before she takes a single call.
- Stays on scriptSame accurate answer every time, from your approved information only.
- No medical claimsShe describes effects the way your menu does and never promises health outcomes.
- Tells callers she's an AIUpfront from the first sentence, with a person always a request away.
- Works with your loyalty platformMarketing sign-ups go into the text and loyalty tools you already use, like Alpine IQ or Springbig. We never send cannabis texts on our own.
- Every call on recordRecordings and transcripts for training, disputes and peace of mind.
Live in days, not months
You don't change phone systems or learn new software. We do the setup.
Book a 30-minute demo
Hear Maya, then walk us through how your store handles its phones today.
We build your Maya
Your hours, policies, deals and POS connection, plus the email and manager numbers for handoffs.
Forward your line
Point your store number at Maya. Customers dial the same number. We watch the first calls with you and tune anything that needs it.
Pricing that fits your footprint
We price by locations and features, so a single shop never pays for what a 20-store group needs. You'll have your exact number by the end of the demo.
- Month to month, cancel any time
- Lower per-location pricing for multi-store groups
- Setup, tuning and changes handled by us
- Typically less than a part-time receptionist
Maya can call your customers too
The same Maya that answers your phone can make calls for you, so the follow-ups your team never has time for actually happen.
- "Your order is ready" calls for pickup orders
- Callbacks to people who left a message or almost came in
- Weekend deal and new-drop calls to customers who've opted in
Outbound calls only go to customers who've given consent, so you stay on the right side of calling rules.
Ask about it on the demoQuestions owners ask
Does Maya sound like a robot?
No. She speaks naturally, keeps answers short, and says product names the way a budtender would. Call (716) 296-9263 and judge for yourself.
What if a caller wants a real person?
Urgent calls transfer to a manager's phone. Everything else becomes a message with the caller's name, number and reason, emailed to whoever you choose.
Which POS systems do you work with?
Treez is live today, including menu search, stock, prices and deals. If you run something else, ask on the demo and we'll tell you honestly where it stands.
Can customers order over the phone?
Pickup ordering through the POS is rolling out now. Maya builds the cart, places the order, and can update or cancel it. Payment happens in store.
Do we have to change our phone number?
No. You forward your existing line to Maya, which takes a few minutes. Customers keep calling the number they already know.
How do we update deals or hours?
Deals and menu changes come straight from your POS. For hours or policies, text or email us and it's updated the same day.
Stop missing calls this month.
Book 30 minutes. We'll show you Maya answering as your store and give you your exact price on the call.
Month to month. No contract. Live in days.
Not the decision maker? Send this to your owner or GM.